1. Introduction: In the past a few(prenominal) years, the world saw heaps of changes in on posit sell. In this B2C e-commerce model, the combination of screen-to-customer interfaces, net profit effects, real-time free-enterprise(a) responses, and one-to-one customization leads to prize increases for both the customer and the firm. In general, much and much customers faeces use on melodic line obtain with confidence, man more and more companies recognised that online retailing is no prolonged an preference but a business requirement. The United States is by out-of-the-way(prenominal) the global leader in the B2C e-commerce arena. Up to now, books are unchanging the top-selling products online. So we will construction at U.S. online bookselling market, in particular, the get hold of two players -Amazon.com and Barnes & deoxyadenosine monophosphate; Noble. In this market, the major two companies fight with apiece other, and their competition is generally regarded as the classic foeman of a pure dot-com versus the brick-and-mortar. under the intensive competition, the market is begin to mature, but still there are approximately areas in which the companies can compete to suck more consumers to shop online. 2. retail B2C in the United States: As online retailing works more astray accepted, the demographic profile of the online shopper is ancestry to look more analogous that of a veritable(prenominal) on-land consumer.

Historically, the typical online shopper has been male, well-educated, more affluent than most, and technologically savvy. But all this is germ to change. Now women represent to the highest stop 60% of online shoppers in the U.S. (Chart 1) At the same time, the average periodic household income of online spenders has dropped. Average take aim is more in line with that of a middle-class consumer. Chart 1: Demographics of online buyers Source: Global online retailing: an Ernst & international ampere; Young special cut through (2001) While many U.S. consumers have change by reversal increasingly comfortable shopping the Web, there... If you want to get a full essay, order it on our website:
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